Job Description
Job Title:  Temporary Clerical Officer
Job Location:  Inflight Catering Centre 2

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

In SATS Catering, the Bill of Materials (BOM) of each dish is integral to costing and production planning activities. The RDS Supervisor leads the RDS team to work with the Chefs, Production Team, Marketing Managers and Airline Relationship Managers to manage these dish BOMs and other related master data in SAP S4 HANA.

Roles and Responsibilities

  • Manage the SAP Master Data for various data objects (eg, Finished Goods, Semi-Finished Goods, Raw Materials).
  • Function as a data steward to determine and enforce guidelines to ensure proper and effective management of SAP data. Identify, manage, resolve and escalate as needed data management issues and risks
  • Responsible for the timely creation of codes and BOMS to support Menu Summary changes and Special Meal requests for Production. Update menu summaries with SAP codes and upload dish photos.
  • Assist Production Team and Chefs with changes to SAP master data (Material Master, Bill of Material, Routing, Production Version)
  • Work closely with Marketing Managers and Airline Relationship Managers during Meal Presentations (MPs). Participate and attend MPs. Before MP, create BOMs for costing purposes. During MP, take notes of BOM changes. After MP, manage the amendments and update menu summary with SAP codes and relevant photo specifications.
  • Liaise with Purchasing team on new raw material creation, its naming convention, UOM and conversion factor if required
  • Any other tasks assigned by MDM Executive and MDM Lead

Key Requirements

  • Japanese language proficiency would be advantageous to support coordination with Japanese stakeholders.
  • Working Location: SATS Inflight Catering Centre 2, 30 Changi North Crescent S499612
  • Working Hours: Monday to Friday, 8:30 AM to 5:30 PM