About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

1.Culinary Operations & Service Delivery

• Support and oversee daily kitchen operations across multiple venues.
• Ensure food quality consistently meets or exceeds customer and client expectations.
• Contribute to innovative menu planning, recipe development, and product offerings.
• Manage food production processes, standardized recipes, purchasing, storage, and waste control.
• Ensure bestseller menu items are available to maximize customer satisfaction and profitability.

2.Team Leadership & Development

• Lead, supervise, and motivate chefs, cooks, stewards, and kitchen staff.
• Coach and develop junior team members and apprentices.
• Foster a positive team culture through effective communication and regular engagement.
• Ensure staff maintain professional grooming, hygiene, and presentation standards.

3.Financial & Inventory Management

• Support the achievement of budget, profitability, and business growth targets.
• Manage kitchen rostering to optimize labour productivity and control costs.
• Monitor stock levels, inventory movement, and asset security.
• Provide insights on market trends and support cost-effective menu planning and pricing.

4.Customer & Stakeholder Management

• Deliver culinary outcomes that meet client requirements and exceed customer expectations.
• Build strong working relationships with internal departments, suppliers, and stakeholders.
• Support customer satisfaction initiatives and continuous improvement efforts based on feedback and performance metrics.

5.Food Safety, Compliance & Workplace Safety

• Ensure compliance with Food Safety, HACCP, Workplace Safety & Health (WSH), and other regulatory requirements.
• Monitor food handling, storage, labelling, temperature controls, and allergy management procedures.
• Conduct risk assessments and ensure incidents, hazards, and near misses are reported and managed appropriately.
• Maintain a safe, clean, and compliant kitchen environment.

Key Requirements

• Diploma in Culinary Arts & Management / Food Safety Certificate.
• Minimum 3 years of approved professional culinary experience.
• Proven track record in leading and developing kitchen teams.
• Knowledge of food safety, HACCP, inventory control, and compliance requirements.
• Menu development, recipe costing, and production planning expertise.
• Understanding of logistics involved in large-scale events and catering services.
• Ability to identify food trends and adapt them to local market needs.
• Strong leadership, communication, and organisational skills.
• Passion for food, creative, detail-oriented.
• Professional, friendly, Demonstrates integrity and alignment with company values.