About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Reporting to the Head, Human Capital Business Partner for Food Solutions, you are a key contributor as a trusted and influential partner to establish and drive people programmes for the Business to support and sustain the business, and drive sustainable growth across Asia-Pacific (APAC) region into new segments and revenue streams. This will involve formulating and executing the people strategy for the business in Singapore, as well as leading strategic people initiatives, embedding SATS’ Purpose and People Values, driving the culture transformation and implement Group Human Capital (HC) policies in the business.  

• Develop & execute a People strategy for the Food Solutions business segment you support.
• Coach and guide junior HC Business Partners on executing strategic initiatives, e.g. job design in Singapore, etc.  
• Define key capabilities gaps based on the business strategy and partner with business leaders and respective HC COEs to implement intervention plans. 
• Make interventions to strengthen the talent pipeline including targeted external hires and accelerating the development of internal talent.  
• Be the change agent by role modelling the behaviors and way of operations and partnering with the business leadership team to make the change happen across the organization.  
• Strengthen the employee engagement and create an excellent employee experience by managing the end to end employment cycle, e.g. workforce planning, talent acquisition, succession planning, talent management, employee relations and leadership development.  
• Drive the use of analytics to bring proactive business insights to team to drive innovation and make data driven decisions in partnership with the data and analytics teams.
• Ensure that HC policies and practices are aligned with relevant statutory requirements and legislation. 

Key Requirements

• At least 8 to 10 years of human capital business partnering, with broad experience around all People-related aspects e.g. employee/labour relations, change management, performance and talent management in both country or regional capacity;
• Excellent communication and influencing skills with demonstrated ability to build relationships with stakeholders at all levels and create alignment;
• Get things done by navigating through the organization complexity, managing the ambiguity and demonstrating resilience.
• Ability to work in a fast-paced, dynamic and growing organisation;
• Passion for the role, be forward-thinking and able to drive change;
• Excellent verbal, written and analytical skills; and
• Excellent people management and leadership development skills.