About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

As Senior Manager – Logistics & Distribution you will strategically lead and manage the whole supply chain process – from inbound through to outbound fulfilment.

You will manage the team on the physical process of execution, being responsible for managing incoming shipments, inventory control and warehousing. You will also manage the OPEX, ensuring profitability by controlling cost on the overall supply chain process. You will also represent the SATS Food Solutions on all interface with external vendors/suppliers in the area of outsourced warehousing and trucking operations. The role is critical in supporting regional food factories, optimizing supply chain performance, and ensuring the timely and safe movement of perishable goods across borders.

Key Responsibilities:

1. Freight Operations (Air & Sea – Import/Export):

• Oversee and manage end-to-end freight operations for perishable food products across air and sea channels.
• Ensure compliance with international food safety standards, customs regulations, and cold chain requirements.
• Coordinate with freight forwarders, airlines, shipping lines, and customs authorities to ensure timely and cost-effective delivery.

2. Regional Support & Coordination:

• Act as the central point of contact for regional logistics teams, providing operational support and guidance.
• Standardize processes and documentation across countries to ensure consistency and efficiency.
• Support new market entries and regional expansion initiatives.

3. Compliance & Quality Assurance:

• Ensure adherence to food safety regulations (e.g., HACCP, ISO 22000) and SATS’ internal quality standards.
• Conduct regular audits and risk assessments of freight partners and processes.

4. Strategic Planning & Optimization:

• Identify opportunities to optimize freight costs, transit times, and inventory flow.
• Leverage data analytics to drive continuous improvement in freight performance.
• Collaborate with planning, procurement and production teams to align logistics strategies with business needs.

5. Team Leadership & Development:

• Lead and mentor logistics professionals in the respective factories within the 

Regional Support Group.

• Foster a culture of teamwork, accountability, innovation, and customer-centricity.

6. Stakeholder Engagement:

• Build strong relationships with internal stakeholders (e.g., operations, procurement, QA) and external partners.
• Serve as the escalation point for complex freight issues and provide timely resolutions.

Key Requirements

Qualifications & Experience:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field. Master’s degree preferred.
• Minimum 10 years of experience in logistics and distribution, with at least 3 years in a leadership role.
• Proven experience in air and sea freight operations (import/export), preferably in the food or perishable goods industry.
• Strong understanding of cold chain logistics, international trade regulations, and customs procedures.
• Experience working in a regional or multi-country logistics environment, ideally within Asia.

Skills & Competencies:

• Strong leadership and team management skills.
• Excellent communication, conflict management and stakeholder engagement abilities in fostering collaboration and inclusiveness
• Analytical mindset with a focus on process improvement and cost optimization.
• Proficiency in logistics systems (e.g., TMS, WMS, ERP).
• Ability to thrive in a fast-paced, regulated, and customer-focused environment.
• Multilingual capabilities, particularly in Mandarin, is an added advantage.