About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Workforce Planning & Recruitment Delivery

• Lead the end-to-end recruitment of frontline and operational employees across SATS
• Work closely with the business to understand hiring needs and translate them into effective recruitment plans
• Build and maintain a strong pipeline of candidates to support both immediate and future manpower requirements
• Keep a close eye on hiring progress, anticipate challenges early and work with stakeholders to address them
• Ensure positions are filled in a timely manner while providing candidates with a positive and professional hiring experience

Talent Attraction & Sourcing

• Develop and implement sourcing strategies to attract frontline talent in a competitive market
• Tap on a variety of recruitment channels, including job portals, employee referrals, digital campaigns and community outreach programmes
• Explore new talent pools and innovative ways to connect with potential candidates
• Track the effectiveness of sourcing channels and make adjustments to improve hiring outcomes
• Strengthen SATS' presence as an employer of choice for frontline and operational talent.

Stakeholder Partnership

• Partner business leaders and Human Capital Business Partners to understand workforce priorities and operational needs
• Provide practical advice on recruitment approaches, talent availability and market trends
• Keep stakeholders updated on hiring progress, pipeline health and potential recruitment risks
• Support hiring decisions through market insights, data and sound recruitment recommendations.

Recruitment Marketing & Partnerships

• Lead and support recruitment fairs, walk-in interviews and other hiring initiatives
• Build strong relationships with recruitment agencies, employment partners, government agencies, educational institutions and community organisations
• Identify and develop partnerships that broaden access to talent and support hiring goals
• Ensure recruitment campaigns and events remain aligned with business needs and workforce priorities
• Review the effectiveness of recruitment activities and partnerships, and identify opportunities for improvement.

Recruitment Operations

• Monitor recruitment performance through meaningful metrics and reporting
• Use data and insights to identify trends, improve decision making and optimise hiring outcomes
• Drive process improvements and leverage technology to enhance recruitment efficiency and candidate experience
• Ensure recruitment activities are conducted in accordance with established policies, governance and compliance requirements
• Coach and support team members, fostering a high-performance and continuous improvement culture.

Key Requirements

• More than 6 years of progressive Human Capital experience, with a strong background in Talent Acquisition
• Hands-on experience in high-volume recruitment, particularly for frontline and operational workforce roles
• A track record of developing and implementing effective sourcing strategies across multiple recruitment channels
• Experience planning and running recruitment fairs, mass hiring initiatives and other targeted outreach programmes
• Strong stakeholder management skills, with the ability to work closely with business leaders, hiring managers and HR partners to meet workforce needs
• Comfortable using recruitment data and market insights to make informed hiring decisions and continuously improve recruitment outcomes
• Resourceful, adaptable and open to explore new approaches when traditional sourcing methods are no longer effective.