Job Description
Job Title:  Learning and Development Specialist (1 Year Contract)
Job Location:  Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us


Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.


SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us


At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities


This role is part of the Human Capital, SATS Academy, which is responsible for Learning & Development for SATS Singapore. The primary responsibility of this role is to develop learning content and assets for SATS Academy, with a focus eLearning development and translation. The secondary focus includes communications and marketing, learning analytics and learning operations.


Learning Content Design & Development

  • Develop eLearning courses for SATS Singapore and SATS Global
  • Manage translation of eLearning courses into different languages to for global courses 
  • Develop learning content and handouts for classroom coursesLeverage on AI tools to create learning media assets


L&D Communications and Marketing

  • Craft and manage communications and marketing of L&D products targeted at SATS employees
  • Leverage on various communication channels to disseminate L&D communications and marketing


Learning Analytics

  • Perform learning analytics to generate reports and gain insights on learning activities


Learning Operations

  • Assist in various learning operations related work

Key Requirements

 

  • Bachelor’s degree or diploma in a relevant field, such as Human Resources, Media, Communications, Psychology or Marketing
  • Fresh university or polytechnic graduates; or applicants with 1-3 years of relevant experience
  • Experience with Articulate (industry standard eLearning authoring tool) would be advantageous
  • Experience in learning content design and development, instructional design or copyediting would be advantageous
  • Excellent command of English, especially written English
  • Basic media (graphics, videos) creation skills
  • Basic social media content creation and management skills
  • Ability to pick up content / media creation tools with ease
  • Good project management skills, with the ability to manage multiple projects simultaneously
  • Excellent communication and interpersonal skills
  • Basic programming and data related skills would be a bonus
  • Adaptable, can-do attitude, creative, curious, pro-active, meticulous
  • Passionate about experimenting with different tools