Job Description
Job Title:  Intern, Performance Management, Operational Excellence
Job Location:  Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

In this role you are required:
1. Assist in the development and implementation of performance management metrics to drive operational excellence.
2. Conduct data analysis to evaluate performance trends and identify areas for improvement.
3. Collaborate with cross-functional teams to gather, analyze, and interpret performance data, providing actionable insights.
4. Support the preparation and delivery of comprehensive reports and presentations to communicate performance results and recommendations.
5. Propose of the setup, maintenance and improvement of dashboard to ensure optimal performance.
6. Assist in the design and facilitation of workshops to guide team members on performance management best practices.
7. Monitor and evaluate the effectiveness of performance improvement initiatives, ensuring continuous improvement and sustainability
8. Support the development of a data-driven culture within the organization.
 
 
 
 
 

Key Requirements

You are best equipped for this role if you have:
1. Currently pursuing undergraduate in Data Analytics or Industrial Engineering related fields
2. Strong proficiency in Microsoft Office and Power Platform (PowerBI, Automate, Apps, etc.)
3. Excellent analytical and problem-solving skills with a keen sense of data and creativity.
4. Ability to set up and maintain data systems.
5. Able to communicate complex ideas to layman audiences
6.  Able to work independently while being a team-player