Job Description
Job Title:  Intern, Hub Performance & Operational Excellence Outreach
Job Location:  Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

To support HPOE’s outreach and engagement efforts in communicating key performance narratives and transformation models across Singapore Hub.
1. Assist to translate complex operational concepts into clear, compelling, and visually impactful communication materials for roadshows, leadership engagements, and ground staff outreach. 
2. Design and produce multimedia content such as videos, visual posters, newsletters and presentation assets to drive awareness, understanding, and adoption of these enterprise-wide frameworks. 
3. Support the development of dashboards and visual storytelling tools to enhance communication effectiveness during engagements. 
4. Administrative Support: Perform various administrative duties as needed to support the team, including scheduling meetings, maintaining project files, and managing correspondence, preparation of presentation decks and reports.

Key Requirements

1. Excellent written and verbal communication skills.
2. Proficiency in tools such as Canva, Adobe Creative Suite, video editing tools or equivalent design and content production platforms
3. Ability to work independently and collaboratively across cross-functional teams and stakeholders.
4. Detail-oriented with strong organizational skills.
5. Ability to manage multiple tasks and engage with stakeholders at different working levels.