Intern, Automation and Innovation Job Details

Job Description

Job Title: Intern, Automation and Innovation

Job Location: Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:

About Us

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Key Responsibilities:

1. Work with Process Improvement Intern to analyze existing food production and catering workflows to identify bottlenecks and inefficiencies.
2. Assist in time-and-motion studies to compare current cycle times vs. takt time and propose headcount optimization.
3. Support the deployment of automation solutions such as conveyor systems, labeling machines, or packing aids.
4. Evaluate digital tools (IoT sensors, data dashboards, barcode scanning, etc.) to improve traceability and quality control.
5. Collaborate with culinary, logistics, and QA teams to test and implement pilot projects.
6. Document process changes, SOP updates, and assist in developing training materials.
7. Propose market trends and emerging technologies in food automation, robotics, and smart catering.

Key Requirements

1. Strong analytical and problem-solving skills, with the ability to break down complex processes and identify improvement opportunities.

2. Familiarity with process mapping, basic programming, or automation tools is a plus.

3. Passion for innovation, operations efficiency, and food production environments.

4. Excellent communication and teamwork skills, with the ability to collaborate effectively across departments.

5. Detail-oriented and data-driven, with a structured approach to testing, validating, and documenting solutions.