About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The Human Capital Solution Architect is the senior technology leader responsible for defining and driving the Human Capital (HC) digital strategy at Group level, assisting senior Human Capital leaders in defining the strategy and leading its technology implementation, with a strong mandate to transform and consolidate the current HC application landscape and design a robust, sustainable service model. 

HC Digital Strategy & Business Partnership

• Act as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap
• Lead the strategic transformation from fragmented regional HC platforms to a unified Group-level solution
• Advise HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade‑offs

Product & Portfolio Leadership

• Lead, coach, and supervise HC Product Managers, ensuring clarity of accountability and consistent delivery
• Oversee HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise
• Ensure functional coverage of key HC modules, including - Core HR, Performance & Goals, Succession & Talent, Learning Management (LMS), Compensation, Recruiting & Onboarding, and Related integrations and data flows

Technology & Partner Selection

• Lead technology evaluation, vendor comparison, and partner selection activities for HC solutions
• Ensure IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams
• Ensure selected solutions support scalability, compliance, and innovation (including AI capabilities)

Implementation Orchestration & Transformation Delivery

• Orchestrate complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts
• Coordinate Product Managers, PMO, system integrators, and vendors across regions
• Actively manage interdependencies, risks, and critical milestones
• Step into direct delivery or leadership roles when program complexity or resourcing requires it

AI, Innovation & Capability Enablement

• Drive adoption of AI capabilities across key HC processes, including (but not limited to): Talent identification and skills intelligence, Learning personalisation, Workforce insights and predictive analytics, and Recruitment screening and experience enhancement
• Ensure responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles

Governance & Standards Compliance

• Ensure all HC solutions comply with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards
• Act as a key governance authority for HC design decisions in coordination with Group Design Authorities

Operational Oversight & Evolution

• Define and oversee HC operating models, including ownership, support, and escalation paths
• Support Product Managers in structuring support models, release management, and vendor governance

Key Requirements

• Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.
• Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.
• Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi‑tenant or multi‑region environments. 3-5 years.
• Additional expertise and experience in market HC technology references as Workday is also an asset.
• Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).
• Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).
• Strong understanding of AI applications in HC and digital workforce enablement.
• Experience leading teams of Product Managers or Solution Owners in global organisations.
• Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.
• Ability to operate credibly at both strategic and execution levels