About Us
GTRSG is the Singapore branch of an exciting joint venture company between SATS Ltd and Air Asia. Bringing together the expertise of SATS and the innovation of Air Asia, this young and dynamic ground handling company provides seamless check-in and boarding, baggage services and aircraft handling experiences at Changi Airport terminal 4. We strive to improve the productivity of our personnel, enhancing service level, with a strong emphasis on maintaining high safety standards.
Why Join Us
At GTRSG, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at GTRSG.
Key Responsibilities
Arrival Baggage Handling
- Assist in the safe and timely unloading of baggage from Containers and Baggage Trolleys to conveyer belt system
- Identify and segregate transfer and special handling baggage according to operational requirements
- Ensure first bag and last bag performance targets are achieved while maintaining operational safety
- Report any damaged baggage, equipment defects or operational irregularities to supervisor immediately
- Maintain compliance with all baggage handling safety procedures and PPE requirements
- Assist in housekeeping and ensure work areas remain clean and free from Foreign Object Debris (FOD)
Departure Baggage Handling
- Verify baggage tags to ensure the correct flight number, date, destination, and baggage classification (e.g. Business, Economy, Priority, RUSH) before loading.
- Perform Scan-Look-Load (SLL) procedures for airlines operating on Baggage Reconciliation System (BRS) or Manual Assisted Scanning Technology (MAST) to ensure baggage is accurately reconciled prior to loading.
- Complete manual bingo reconciliation (3rd portion) accurately for applicable flights to ensure all loaded baggage is properly accounted for and documented.
- Report any baggage irregularities, equipment faults or safety concerns to supervisor promptly
- Maintain compliance with all baggage handling safety procedures and PPE requirements
- Assist in housekeeping and ensure work areas remain clean and free from Foreign Object Debris (FOD)
Key Requirements
- Able to work weekends and public holidays would be advantageous
- Physically fit and able to perform manual lifting of heavy loads and repetitive handling tasks
- Able to follow Standard Operating Procedures (SOPs) and work under time-sensitive operational conditions
- Good interpersonal and communication skills
- Prior experience in baggage handling or ground operations will be an advantage (training will be provided)
Work Timings:
- Able to work these shift timings (730am-1230pm / 1130am – 430pm / 730pm - 430pm)
- Able to commit at least 3 shifts per week (preferably minimally 1 weekend)