About Us
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
- Establishes, maintains relationships and coordinates internal resources and third parties/vendors for smooth execution of projects.
- Ensures that all projects are delivered on-time, within scope and within budget.
- Initiates and recommends new projects wherever applicable.
- Initiates and maintains various Procurement of services contracts for the department through SATS Procurement Services in line with Procurement policies and guidelines.
- Establishes and monitors manpower recruitment and staff onboarding/off boarding process with SATS Human Capital.
- Plans, prepares, reviews and controls the department’s operating, manpower and capital expenditure budget.
- Assists in identifying areas for improvement or deficiency, especially on cost reduction.
- Administers the department’s equipment and IT related matters including procurement and maintenance.
- Creates a disciplined and orderly operation work force by:
- Overseeing all staff deployment matters at operation level to ensure sufficient resources for Operations, when there are adhoc absences, and other exigencies, while keeping close control of OT and Recalls.
- Ensuring staff discipline at operations level, such as initiating of DIs etc.
- Administers and facilitates staff annual appraisals and regular assessments.
- Attends to staff welfare and administrative matters including uniform issuance, leave balloting, and organizing staff events, etc.
- Ensures full training competency and validity of the staff’s training licenses. Coordinates with Rosterers to manage the training plans and schedules.
- Reviews, updates and refines operating procedures, guides/manuals with close consultation with the Operational team.
- Handles the department’s ISO certification, documentation and audits.
- Handles and coordinates the department’s safety and security related matters.
- Co-ordinates with airline clients and other agencies where needed.
- Undertakes relevant duties and projects as assigned.
- Ensure billings/invoices are accurate and on-time.
Key Requirements
- Bachelor Degree Holder
- Experience in the aviation industry would be an advantage
- Resilient, resourceful, creative and collaborative traits, and good interpersonal skills are required for this position
- Possess good organizing, problem solving and supervisory skills and abilities
- Possess strong communication skills
- Team player who can manage multiple stakeholders
- Meticulous in his/her work output