About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Shipment Coordination & Documentation

• Arrange and monitor import/export shipments (air, sea, and land).
• Prepare, verify, and process shipping documents (BL, AWB, invoices, packing lists, permits, health certificate, Halal certificate etc.).
• Ensure timely submission of customs declarations and regulatory permits (e.g., Tradenet/SFA).
• Liaise with freight forwarders, carriers, and port operators on booking and shipment arrangements.

Customs & Regulatory Compliance

• Ensure shipments comply with customs, port, and government regulations.
• Handle permits, licenses, and approvals required for controlled goods.
• Maintain accurate records for audits and compliance reporting.

Warehouse & Logistics Coordination

• Coordinate with warehouse teams on cargo receiving, stuffing/unstuffing, and delivery.
• Monitor container movements, reefer plug-in/out, and cargo condition.
• Manage trucking arrangements and last-mile delivery planning.
  
  

Cost & Vendor Management

• Verify freight, port, and logistics invoices for accuracy before approval.
• Monitor demurrage/detention charges and take preventive actions.
• Work with vendors (shipper, shipping lines, freight forwarders, transporters) to resolve billing / claim disputes.

Problem Resolution

• Troubleshoot shipment delays, documentation issues, and cargo discrepancies.
• Escalate container malfunctions, damages, or insurance claims when necessary.
• Provide timely updates to internal stakeholders and customers.

Reporting & Continuous Improvement

• Maintain shipment records and generate reports (shipment status, cost tracking).
• Identify process gaps and propose improvements for shipping efficiency and cost savings.
• Support digitalization initiatives (e.g., TradeNet, PortNet, internal ERP).
• Adhoc and project duties as per required.

Key Requirements

• Diploma / Degree in logistics, supply chain, administration or other related fields.
• Minimum 1 to 2 years logistics working experience.
• Proficiency in Microsoft Office (Excel, Word & Outlook).
• Knowledge of Navision, Microsoft D365 will be advantage.
• Good time management, ability to multi-task.
• Must have a customer-orientated approach.
• Excellent communication skills, both verbal and written.
• Ability to work both independently and as part of a team.
• Analytical with good attention to details.