About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• Review internal therapeutic dietary guidelines and training materials to ensure compliance with the MOH /Hospital’s Medical Nutrition Therapy (MNT) Guidelines.
• Develop and modify therapeutic menus in accordance to Hospital’s MNT Guidelines, portioning standards and allergen requirement. Key responsibilities include: recipe standardization, texture modification and raw materials assessment.
• Uphold nutritional compliance and standards through menu reviews and routine supervision of food preparation & distribution ensuring variety, appropriate seasoning, visual appeal, proper temperature and texture modification.
• Provide Training and nutrition education to food service staffs, including conducting dietetic workshop to external stakeholders. Standardize internal training materials across organization’s Medicare services.
• Address nutrition related queries and complaints.
• Conduct nutritional analysis and allergen screening for relevant menus.
• Guide and mentor junior dietitians.
• Manage the Control Room Operation – lead & manage a team of 5 Diet Aide to coordinate the collation of meal orders, ensure accurate and on-time printing of meal card for belting.
• Conduct audits and surveys, and monitoring client satisfaction.
• Maintain and ensure up-to-date of therapeutic menu matrix in the Electronic Meal Ordering System (EMOS).
• Ensure health, safety, environment and quality policy and procedures are being followed through, including Halal requirement.
• Manage and monitor therapeutic meals preparation from kitchens across all settings (on-site / central kitchen) to ensure compliance.
• Support operation on dietetics related matters and initiatives
• Leverage on nutrition expertise to introduce and launch new ingredients / menu to enhance food service quality within the institution.
• Identify gaps for improvement and innovation opportunities to drive the growth and improvement in food service for the organization.
• Cross collaborate with dietitians across organizations to develop new ideas, concepts, products or solutions to drive food service innovation across Food Solution.
• Work closely with external stakeholders such as Health Promotion Board (HPB) to advocate for healthier dining initiatives endorsement when necessary.
• Assist in and/or conduct food service-nutritional related research/survey.

Key Requirements

• Degree in Dietetics or relevant
• With at least 3 – 5 years’ of food service experience, working in a large scale operational setting preferred.
• Candidate with Halal certified Commercial Catering and Manufacturing experience will have an advantage.
• Strong competency in Medical Nutrition Therapy and capable in applying the science of nutrition in therapeutic menu planning for all ages.
• An appreciation of the required levels of data accuracy in nutritional & survey analysis. Data Analysis skills will be an advantage.
• Keep abreast of current research, evidence-based practice and trends in nutrition and dietetics, both clinically and as applied to food services.
• Ability to work with and foster positive relationship with internal and external stakeholders i.e. hospital’s clinical dietitians & internal cross-functional dietitians to improve food service solution