Job Description
Job Title:  Catering Officer, Private Jet
Job Location:  Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

  • Handle catering enquiries from private jet / charter operators (FBO or F/A).
  • Orders creation and dissemination to kitchens and support areas (e.g., Purchasing) for follow up.
  • Monitor and acknowledge flight advice or movements.
  • Coordinate all orders with respective areas (i.e., Documentation, Cabin, Production, Duty Manager etc.).
  • Assist to attend all VIP or CIP private jets / charters flight arrivals in SIN;
  • Supervise and assist in the packing of orders to ensure that meals requested are prepared to the clients’ specification.
  • Handle administrative matters for ordering and billing;
  • Conduct weekly inventory management;
  • Willing to work at either Changi or Seletar Airport in accordance to duty roster (shift work)
  • Perform other duties and special assignments as assigned by Private Jet Accounts Relation Managers.
  • Cross deployed across sections in Food Solutions when required

Key Requirement

  • Proficient in MS Office (Excel, Word)
  • Attention to details and problem-solving skills
  • Demonstrate ability to work in a multicultural, multi ethnic environment and maintain effective working relations with people of different national and cultural backgrounds
  • Strong organizational and planning skills
  • Ability to quickly learn new systems, processes and procedures and adapt local practices to industry standards
  • Ability to work on teams, work at detailed level and understand the larger picture.