About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Employee Relations

• Analyse employee relations trends and recommend proactive interventions to improve workplace harmony.
• Draft and review employee communications, policies, procedures, and employee relations documentation.

Employee Engagement & Communications

• Support the planning and execution of employee engagement programmes and initiatives.
• Partner with stakeholders to promote a positive employee experience and strengthen organisational culture.
• Organise employee appreciation and recognition programmes.

SATS Foundation Coordination & Management

• Serve as the HR representative and key coordinator for SATS Foundation initiatives and activities.
• Plan, organise, and oversee employee volunteer programmes aligned with the Foundation's objectives.
• Coordinate fundraising activities, donation drives, charity events, and community outreach programmes.
• Work closely with internal business units, employee volunteers, community partners, and charity organisations.
• Monitor volunteer participation rates, programme effectiveness, and community impact metrics.
• Manage communications relating to Foundation activities, volunteer opportunities, and CSR programmes.
• Support budgeting, reporting, governance, and administrative requirements for Foundation initiatives.
• Ensure Foundation activities comply with company policies, governance requirements, and corporate objectives.
• Develop and implement strategies to increase employee participation in volunteering and community engagement programmes.
• Prepare periodic reports and presentations for senior management on Foundation activities and outcomes.

Data, Reporting & Administration

• Prepare regular employee relations and Foundation activity reports, dashboards, and management updates.
• Track and analyse employee relations indicators for employee engagement metrics.
• Maintain accurate records and documentation in compliance with data privacy and record retention requirements.
• Support audits, compliance reviews, and reporting requirements related to employee relations and Foundation activities.

Key Requirements

• At least 5 years of experience in a HR Business Partnering / HR Management role.
• Possess a degree and has good problem-solving skills.
• A team player who is independent, self-confident and has a self-motivated personality.
• Has excellent communication and interpersonal skills.
• Has the drive to innovate and do things differently and better.
• Possess sound knowledge of Singapore employment law.
• Experience in conducting investigations and/or grievance handling and prior experience in Union relations.
• Familiarity with SAP SuccessFactors would be an advantage