Job Description
Job Title:  Assistant Manager, Technology Business Partner (Corporate Services)
Job Location:  Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us

 

Headqua/rtered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.


SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us


At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

 

  • Manage overall solutions, new proposals, and identify opportunities to improve or implement strategies to expand Corporate IT services.
  • Identify areas of concerns, issues, and implement strategic solutions to further improve IT operations.
  • Manage issues and risks associated with projects, including balancing scope, schedule, budget, quality, and risks, and handle aspects through formal change management mechanisms.
  • Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures, and monitoring to ensure on-time, on-budget, and quality outcomes.
  • Ensure accurate development and traceability of requirements during the project lifecycle.
  • Manage end-to-end project delivery, including procurement processes.
  • Manage the change enablement process throughout project duration.
  • Manage and develop customer relationships and perceptions to achieve mutual goals.
  • Determine project approach, staffing, responsibilities, and schedule.
  • Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) to meet requirements and service level agreements

Key Requirements

 

  • Experience: 3+ years in IT project management, with hands-on experience in managing tech projects.
  • IT Background: Preferred experience in IT solutions, with a good understanding of technology processes.
  • Certifications: PMP or similar project management certifications are a plus.
  • Cloud Computing: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and experience in deploying applications in cloud environments.
  • Cybersecurity Awareness: Understanding of cybersecurity principles, with the ability to ensure applications are developed and deployed securely.