About Us
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
The Assistant Manager, Integrated Business Planning (IBP) will support the Head of IBP in strengthening end-to-end planning across SATS Food Services, covering Demand Planning, Inventory Management, Supply Planning, S&OP, and planning systems and processes.
The role will focus on:
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Demand Planning: Establish and embed a structured demand planning process across the different business units, including forecast reviews, planning timelines, ownership of inputs, assumptions and follow-up actions. Analyse historical trends and business events to improve forecast accuracy and address forecast bias.
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Inventory Management: Monitor raw materials, finished goods and packaging inventory to identify potential stockouts, excess, ageing or obsolete stock. Review SKU movement, safety stock and consumption patterns to optimise inventory while maintaining service levels.
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Supply Planning: Translate demand forecasts into practical supply and production plans, taking into consideration kitchen capacity, operational constraints, supplier lead times and potential supply risks.
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S&OP and Process Improvement: Support the implementation of structured S&OP processes, planning routines and review cadences across the business. Drive greater planning discipline, accountability and consistency across the different SFS business segments.
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RELEX Implementation: Play a hands-on role in the RELEX Demand and Supply Planning system roll-out targeted for April 2027, including business readiness, process alignment, user testing, training, adoption and post-implementation stabilisation.
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Cross-Functional Collaboration: Work closely with Procurement, Production, Commercial, Finance and Operations to identify planning gaps, resolve supply and demand issues, and ensure alignment across the end-to-end supply chain.
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Change Management & Capability Building: Support teams in adopting new planning processes and systems, address adoption challenges, and strengthen capabilities in forecasting, inventory optimisation, data analysis and supply planning.
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Performance & KPI Management: Monitor key performance indicators such as forecast accuracy, inventory efficiency, SKU health, potential wastage, service levels and inventory holding costs, and drive improvement actions where required.
Overall Purpose
This is a hands-on IBP role that requires someone who can build and formalise planning processes while also managing day-to-day planning requirements. The role is particularly important in supporting SFS's transition towards a more structured, data-driven IBP model and the successful implementation of RELEX across its diverse businesses, including catering, healthcare, education, corporate accounts, trading and food manufacturing.
Key Requirements
- 5+ years of supply chain planning experience, preferably in food services, FMCG, manufacturing, catering, or trading environments.
- Strong experience in demand planning, S&OP/IBP, inventory optimisation, and supply/production planning.
- Hands-on knowledge of inventory stratification, safety stock, ABC/XYZ analysis, EOQ, MOQ, shelf-life management, and capacity planning.Experience with ERP, APS and supply chain planning systems; RELEX experience is advantageous.
- Strong analytical, scenario-planning and problem-solving skills, with the ability to translate data into practical planning decisions.
- Proven ability to establish and improve planning processes, including system implementation, testing, training, and user adoption.
- Strong cross-functional stakeholder management and change-management skills, working across Procurement, Production, Commercial and Finance.
- Self-driven, hands-on and adaptable individual contributor who can build structure in an evolving environment and drive consistent execution.