Job Description
Job Title:  AIC Officer
Job Location:  Inflight Catering Centre 2

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description: 

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

  1. Conduct basic and refresher AIC training for new and existing hires respectively (both SATS staff and service crew);
  2. Maintain staff training attendance records for internal and external audit purpose;
  3. Track and schedule staff for licence renewals (including but not limited to, Airside Driving Permit, PLB certification etc.);
  4. Monitor and arrange staff to attend refresher trainings (both internal and external) as necessary;
  5. Attend train-the-trainer courses by airlines and conduct subsequent trainings for staff as necessary;
  6. Update and ensure AIC training materials are up-to-date;
  7. Update staff roster as and when required;
  8. Assist in departmental administrative matters when assigned, including but not limited to, staff engagement and communication;
  9. Perform any other related duty for which the staff is qualified and detailed to do so by his/her superior.

Key Requirements

Local Diploma in any field

Proficient in microsoft word and excel

Strong organizational and coordination skills

Ability to manage training records and documentation

Good time management and multitasking ability

Attention to detail and accuracy